Terms and Conditions

The Wonderfoods website is owned and operated by Prema Life Pty Ltd (Australian Business Number: 93 102 803 725). By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers herein as amended from time to time. Prema Life Pty Ltd may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by these Terms and Conditions, as amended.

Trademarks, Copyrights and Restrictions

All material on this site, including but not limited to images, illustrations, copy, audio and videos is protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by Prema Life Pty Ltd and Wonderfoods, its related companies or by other parties that have licensed their material to Prema Life Pty Ltd. The material on this website is solely for your personal, non-commercial use. Such material may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means, without the express prior written consent of Prema Life Pty Ltd. Use of the materials on any other website or networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of Prema Life Pty Ltd copyrights, trademarks and other proprietary rights, and is prohibited.

The use of this website and these conditions shall be governed by and construed in accordance with the laws of Australia. By using this site, you agree to submit to the jurisdiction of the courts of Australia and any legal action pursued by you shall be within the exclusive jurisdiction of the courts of Australia.

Refunds & Refunds

Returns happen. It’s okay. We want satisfied customers so glance over these instructions and give us a ring.

  • Take note of your order number and the condition of your product. We only accept unopened products in their original packaging
  • Call us on 1800 777 575 |  07-3049 2888
  • Let us know your order number and if there is an issue
  • If your order arrives damaged or unusable: we will cheerfully refund the purchase price or send you another of the same product at no additional cost. Please note we may ask for photo evidence of the issue and you must contact us within 3 days of delivery.
  • If you have changed your mind about your purchase: we’re not able to cancel orders already with our couriers or already shipped for delivery. If you’ve changed your mind about a product that’s already been delivered, give us a call (within 3 days of delivery) to let us know you would like to return it, pop it in the mail and once received we’ll issue a refund for the value of the product(s) you’re returning – *we can’t refund or reimburse any shipping costs unless the product is damaged or unusable. 
  • Refunds will be issued on the card used for purchase and you should see within 3-10 business days.

GST (Goods & Services Tax)

Wonderfoods products and services may be subject to Goods and Services Tax (GST) of 10%.  All prices are displayed exclusive of GST.  It is noted in the product details if the product is 0%  or 10% GST.  Your invoice will display the GST component of your order.

Currency

All prices are listed in Australian dollars (AUD).

Contact

Prema Life Pty Ltd

  • A: Unit 6/13 Aldinga St, Brendale QLD 4500
  • E: info@wonderfoods.com.au
  • P: 1800 777 575 | 07) 3049 2888 (for general information)